UX / Experience researcher CDI

Lausanne, Switzerland (voir sur une carte)

Experience researcher: Lausanne.

People from E.U or Swisswork permit.Minimum 2 year experience in product research and moderating user.
Responsibilities
  • Partner with key stakeholders to identify, plan and execute product testing plans

  • Design user research studies to evaluate new and existing products

  • Conduct qualitative studies including observation, interviews & in-person user testing

  • Moderate user testing sessions for new products and software

  • Design quantitative studies, including survey writing and statistical analysis

  • Coordinate, conduct and monitor recruitment activities to ensure top notch
    respondents

  • Synthesize and communicate research findings to inform business and product decisions

  • Distill data into actionable insights for internal design and business teams

  • Collaborate closely with analysts, designers, product managers, and engineers to ensure insights are understood and implemented


Required Qualifications

  • 2+ years of user research experience in applied product research

  • 2+ years of experience moderating user research sessions

  • Working knowledge of mixed methods, with an emphasis on both qualitative and quantitative research. And, solid knowledge on when to apply each.

  • 2+ years experience with a wide range of qualitative research methodologies, including usability testing, heuristic evaluation, 1-to-1 interviews, contextual inquiry and card sorting

  • Good understanding of quantitative research - including different quant methodologies, survey writing expertise, and statistical analysis

  • Hands-on experience testing both hardware and software in an enterprise setting

  • Strong project management skills, including managing multiple projects simultaneously

  • Ability to work both independently and collaboratively

Good verbal and written communication skills and ability to present information creatively, concisely and effectively
Familiarity with UX research tools: usability software, remote testing, etc.
Degree in Psychology, Cognitive Science, Human Factors, Anthropology, Sociology, Design or a related field with a strong emphasis on social science or human research
Written and verbal fluency in French necessary
Ability to (and excitement for) travel both locally and internationally